Datalex Global Renews SaaS Agreement with Quick Track
Datalex Global Renews SaaS Agreement with Quick Track
Blog Article
Datalex Global has renewed its strategic SaaS agreement with Quick Track, a platform focused on promoter management and retail execution. This renewed collaboration will continue to support operations across KSA and UAE, combining Quick Track’s field and retail services with Datalex’s AI-powered platform, automation tools, and API infrastructure.
In parallel, Datalex is actively expanding its operations across the MENA region and is currently seeking new distribution partners.
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Real-Time Connectivity: Field staff will not need to come back towards the Office environment to be able to update their standing, get essential information or speak with supervisors.
Customer service would be the "sum of acts and elements that allow for buyers to acquire whatever they want or drive from [the] retail institution." Retailers will have to make your mind up no matter whether to offer a full assistance outlet or nominal service outlet, like no-assistance in the situation of vending machines; self-service with only simple sales help or an entire assistance operation as in several boutiques and speciality outlets.
Perception Visibility: The software supplies tools to track vital performance metrics, depending on the data uploaded through the field force.
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These updates are right away noticeable to supervisors. For instance, a field technician can mark a position as total, triggering an automatic notification towards the team and mark the situation closed.
11. Personalized Notifications and Alerts: Administrators can setup personalized notifications and alerts to generally be despatched to field workers or on their own.
Field force management, also called field provider management (FSM), refers to the systematic coordination and supervision of a business’s cell workforce. What this effectively boils all the way down to is that it is considerably more than just carefully monitoring what is going on outside but also ensuring that the field workers will be able to work with none issues, especially if They can be working in distant destinations.
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